SAFETYINC PRIVACY POLICY

SafetyINC ("SafetyINC", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access our website, training platform, courses, certificates, and related services (collectively, the "Services").

By using the Services, you consent to the practices described in this Privacy Policy.

1. WHO WE ARE

SafetyINC provides online occupational health and safety training, examinations, certificates of completion, employer training management tools, and related services.

For privacy-related inquiries, contact:

Privacy Officer

SafetyINC

Email: support@safetyinc.ca

Website: https://safetyinc.ca

2. INFORMATION WE COLLECT

Information You Provide

When you create an account, purchase a certificate, complete training, contact support, or otherwise use our Services, we may collect:

Account Information

• First name
• Last name
• Email address
• Password (stored in encrypted or hashed form)
• Company or employer information (if provided)

Training Information

• Course registrations
• Lesson completion records
• Quiz results
• Final examination results
• Training progress
• Certificate issuance records
• Certificate numbers
• Course completion dates

Payment Information

When purchasing certificates or paid services:

• Billing name
• Billing address (if required)
• Transaction details
• Payment status

Payment card information is processed directly by third-party payment processors such as Stripe and is not stored by SafetyINC.

Communications

• Customer support inquiries
• Emails sent to SafetyINC
• Feedback submissions
• Survey responses

3. INFORMATION COLLECTED AUTOMATICALLY

When you access our Services, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Session information
• Login timestamps
• Account activity logs
• Training activity logs
• Referral source information
• Website usage analytics

This information helps us operate, secure, and improve the Services.

4. COOKIES AND TRACKING TECHNOLOGIES

SafetyINC uses cookies and similar technologies to:

• Keep users logged in
• Remember user preferences
• Analyze website traffic
• Measure advertising performance
• Improve platform functionality

Third-party services such as Google Analytics, Google Ads, Meta Ads, and Stripe may also place cookies or similar technologies on your device.

You may disable cookies through your browser settings, although certain features may not function properly.

5. HOW WE USE YOUR INFORMATION

Provide Services

• Create user accounts
• Deliver training courses
• Track training progress
• Administer examinations
• Issue certificates
• Verify certificate authenticity

Process Payments

• Process purchases
• Prevent fraud
• Maintain transaction records

Communicate With Users

• Account notifications
• Email verification
• Training reminders
• Certificate notifications
• Customer support responses

Improve Services

• Analyze platform performance
• Improve course content
• Identify technical issues
• Enhance user experience

Legal and Compliance Purposes

• Comply with legal obligations
• Investigate fraud
• Enforce Terms of Service
• Respond to lawful requests from authorities

6. CERTIFICATE VERIFICATION

SafetyINC may provide public certificate verification services.

When a certificate number is entered into the verification system, SafetyINC may display limited information including:

• Certificate number
• Certificate status
• Course title
• Issue date
• Expiry date (if applicable)
• Certificate holder name

This information is disclosed solely for the purpose of validating certificate authenticity.

7. EMPLOYER ACCOUNTS

Where training is purchased or managed by an employer, the employer may have access to information regarding employees assigned to training, including:

• Employee names
• Employee email addresses
• Training status
• Course completion records
• Examination results
• Certificate records

SafetyINC acts as a service provider facilitating training administration for the employer.

8. WHEN WE SHARE INFORMATION

SafetyINC does not sell personal information.

We may share information with:

Service Providers

Including:

• Cloud hosting providers
• Payment processors
• Email delivery providers
• Analytics providers
• Customer support tools

These providers may access information only as necessary to perform services on our behalf.

Employers

Where training is administered through an employer account.

Legal Requirements

When required by:

• Court order
• Legal process
• Regulatory authority
• Law enforcement request

Or when necessary to:

• Protect SafetyINC's rights
• Prevent fraud
• Protect user safety

Business Transactions

If SafetyINC is sold, merged, reorganized, or undergoes a change of ownership, user information may be transferred as part of the transaction.

9. DATA RETENTION

SafetyINC retains information only as long as reasonably necessary for:

• Providing Services
• Maintaining training records
• Certificate verification
• Legal compliance
• Business operations

Training records and certificate records may be retained indefinitely to support future verification requests unless prohibited by law.

10. DATA SECURITY

SafetyINC uses commercially reasonable safeguards to protect personal information, including:

• Secure hosting environments
• Encryption in transit
• Access controls
• Authentication systems
• Monitoring and audit logging

No system can guarantee absolute security. Users acknowledge that information transmitted over the internet carries inherent risks.

11. INTERNATIONAL STORAGE AND PROCESSING

Personal information may be processed or stored in Canada, the United States, or other jurisdictions where SafetyINC or its service providers operate.

By using the Services, users consent to such processing and storage.

Information stored outside Canada may be subject to foreign laws and lawful government access requests.

12. YOUR PRIVACY RIGHTS

Subject to applicable law, users may request:

• Access to personal information
• Correction of inaccurate information
• Deletion of certain information
• Withdrawal of consent (where applicable)

Certain information may be retained where required for:

• Legal compliance
• Certificate verification
• Fraud prevention
• Record keeping obligations

Requests may be submitted to support@safetyinc.ca.

13. CHILDREN'S PRIVACY

The Services are not directed to children under the age of 13.

SafetyINC does not knowingly collect personal information from children under 13 without appropriate consent.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

14. THIRD-PARTY LINKS

The Services may contain links to third-party websites.

SafetyINC is not responsible for the privacy practices of third-party websites or services.

Users should review the privacy policies of those third parties separately.

15. CHANGES TO THIS POLICY

SafetyINC may update this Privacy Policy periodically.

The revised version will be posted on the website with an updated Effective Date.

Continued use of the Services following changes constitutes acceptance of the updated Privacy Policy.

16. CONTACT US

Questions regarding this Privacy Policy may be directed to:

Privacy Officer

SafetyINC

Email: support@safetyinc.ca

Website: https://safetyinc.ca